Your client agreement is one of the first substantive interactions your clients have with your business. A thoughtful, well-structured agreement not only helps protect your business, but also sets the tone for the client experience and helps establish clear expectations from the outset.
Set Clear Expectations
A strong agreement clearly outlines your services, payment structure, cancellation terms, communication expectations, deliverables, timing, and responsibilities so that clients understand exactly what to expect throughout the process.
Protect Your Business
Your agreement should also help address risk before issues arise by clarifying liability, rescheduling policies, intellectual property rights, force majeure, payment obligations, and other key legal and operational terms specific to your business.